Guarantees & Conditions

Service Guarantees & Conditions

These conditions apply to all services offered by Linea Beauty, in-salon or at home.

1. Booking

Booking can be done:

via WhatsApp (+261 38 98 689 70)
via social networks
via the website (contact link)

The booking is considered confirmed after validation by Linea Beauty.

2. Hours

Standard hours:
Monday – Saturday: 8:00 AM – 5:00 PM

Sunday and after hours:
Services are possible by appointment only.
An additional fee may apply.

3. Home Services

Home services are possible subject to availability.

Additional fees apply (travel).
The rate depends on the zone, the requested service, and the time.
Exact conditions are communicated before appointment confirmation.

4. Rates

Prices displayed on the website are indicative and may vary depending on:

hair length
requested service type
additional options or treatments
specific requests

The final price is confirmed before the service.

5. Lateness

Out of respect for organization and other clients:

a delay of more than 10 to 15 minutes may result in service adjustment
depending on the schedule, the appointment may be postponed

6. Cancellation / Rescheduling

For any cancellation or rescheduling, please notify us as soon as possible.

In case of repeated cancellations or missed appointments, Linea Beauty may request prior confirmation before rescheduling a new appointment.

7. Hygiene & Safety

Linea Beauty applies strict rules of hygiene and cleanliness.

For everyone’s safety, Linea Beauty reserves the right to refuse a service if:

the condition of the scalp/skin presents an obvious risk (infection, open wound, etc.)
the requested service is incompatible with the safety or condition of the client

8. Results & Expectations

Each person is unique, and results may vary depending on:

skin type
hair type
post-service maintenance

Linea Beauty attaches great importance to providing quality service but cannot guarantee a result strictly identical to a reference photo if conditions do not permit it.

9. Complaints

In case of any issue after a service, please contact Linea Beauty as soon as possible via WhatsApp to find a solution.

10. Modification of Conditions

Linea Beauty reserves the right to modify these conditions at any time, especially in case of changes in services or rates.