Guarantees & Conditions

Service Guarantees & Conditions

These conditions apply to all services offered by Linea Beauty, in-salon or at home.

1. Booking

Booking can be done:

• via WhatsApp (+261 38 98 689 70)
• via social networks
• via the website (contact link)

The booking is considered confirmed after validation by Linea Beauty.

2. Hours

Standard hours:
Monday – Saturday: 8:00 AM – 5:00 PM

Sunday and after hours:
Services are possible by appointment only.
An additional fee may apply.

3. Home Services

Home services are possible subject to availability.

• Additional fees apply (travel).
• The rate depends on the zone, the requested service, and the time.
• Exact conditions are communicated before appointment confirmation.

4. Rates

Prices displayed on the website are indicative and may vary depending on:

• hair length
• requested service type
• additional options or treatments
• specific requests

The final price is confirmed before the service.

5. Lateness

Out of respect for organization and other clients:

• a delay of more than 10 to 15 minutes may result in service adjustment
• depending on the schedule, the appointment may be postponed

6. Cancellation / Rescheduling

For any cancellation or rescheduling, please notify us as soon as possible.

In case of repeated cancellations or missed appointments, Linea Beauty may request prior confirmation before rescheduling a new appointment.

7. Hygiene & Safety

Linea Beauty applies strict rules of hygiene and cleanliness.

For everyone’s safety, Linea Beauty reserves the right to refuse a service if:

• the condition of the scalp/skin presents an obvious risk (infection, open wound, etc.)
• the requested service is incompatible with the safety or condition of the client

8. Results & Expectations

Each person is unique, and results may vary depending on:

• skin type
• hair type
• post-service maintenance

Linea Beauty attaches great importance to providing quality service but cannot guarantee a result strictly identical to a reference photo if conditions do not permit it.

9. Complaints

In case of any issue after a service, please contact Linea Beauty as soon as possible via WhatsApp to find a solution.

10. Modification of Conditions

Linea Beauty reserves the right to modify these conditions at any time, especially in case of changes in services or rates.